The process for technical support is as follows:
Please send a support request to [email protected] to submit a ticket including the following minimum information:
Subject: [Your Organization Name] – ticket title
User name e.g. [email protected]
Steps to reproduce the issue
Expected result
Actual result
Attachments e.g. BOMs which were imported
Screenshots e.g. relevant screenshots of the problem and/or steps.
Any other relevant or helpful information